After a storm: claim support for commercial and multifamily property
When hail or wind hits one of your buildings, our team documents the damage against the dated record made before the storm and meets the carrier's adjuster on site with it.
We help you build and file the claim, keep it moving, and manage repairs with certified restoration contractors through closeout. Licensed public adjuster partners handle claim advocacy where required.
Dallas, TX · Multifamily · 14 buildings
Oak Ridge Apartments
- Year built
- 1998
- Roof
- Asphalt shingle
- Roof age
- 9 years
- Hail threshold
- 1.25 in
Latest photos · 212 in the record
What we do after a storm
Damage documented against the record
Our team documents the damage roof section by roof section and elevation by elevation, next to the same views in your pre-loss record.
On site with the adjuster
We meet the carrier's adjuster at the property with the pre-loss record and the post-storm photos.
The claim, built and filed
We help you build and file the claim, with the records, photos and policy documents in one place, and keep it moving.
Repairs through closeout
We manage repairs with certified restoration contractors, from the first estimate through closeout.
Advocacy where required
Licensed public adjuster partners handle claim advocacy where required.
In your portal
Storm alerts, the pre-loss record, your policies and the claim sit on each property's page in the Cloudbreak app.
How it works
01
Alert
Our proprietary predictive storm engine, built with AI and backed by meteorologists, flags the building, and your account owner reaches out.
02
Document
Our team documents the damage against your pre-loss record.
03
Meet the adjuster
We meet the carrier's adjuster on site with the records.
04
Claim and repairs
We help you build and file the claim, keep it moving, and manage repairs with certified restoration contractors through closeout.
Licensed public adjuster partners, not Cloudbreak, handle claim advocacy where required. We make no statement on what is covered, what a claim is worth or what caused damage.
Questions
What happens after a storm hits one of our buildings?
Our team documents the damage against your pre-loss record, meets the carrier's adjuster on site with it, helps you build and file the claim and keeps it moving, and manages repairs with certified restoration contractors through closeout. Licensed public adjuster partners handle claim advocacy where required.
Do you file the claim for us?
We help you build and file it and keep it moving. The claim stays yours, and licensed public adjuster partners handle claim advocacy where required.
Why does a pre-loss record matter after a storm?
It shows the condition each roof and elevation started from, in dated original files nobody has edited. It makes no finding on what caused later damage.
Will you tell us whether the damage is covered?
No. Our team and our inspection partners make no statement on coverage, claim value or what caused damage. A policy review, approved by a licensed insurance broker, shows what your policy says.
Why Cloudbreak exists
We come from the commercial restoration side of the business, where we saw how insurance claims are really won and lost.
Cloudbreak puts that expertise on the owner’s side, with direct access to the people responsible, not a ticket queue.
No upfront cost. Policy reviews are free for any owner.